Legal Documents

Jolihot Privacy Policy — Your data is our responsibility

Jolihot believes your personal information deserves complete protection — and that is your right. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

Important: By using the Jolihot platform, you consent to this Privacy Policy. We never sell your data or share it with third parties unnecessarily.

01 Introduction & Applicability

Jolihot ("we", "us", "our") takes your privacy seriously. This Privacy Policy applies to the Jolihot website, mobile application, and all digital services.

When you register on Jolihot, play games, or use our platform, we collect certain personal information that is necessary for delivering our services and ensuring security.

  • This policy applies to all Jolihot digital services, websites, and applications.
  • Designed in compliance with Bangladesh's data protection laws and international standards.
  • Third-party links and partners are governed by their own privacy policies.
  • Continuing to use Jolihot means you agree to this policy.

If any part of this policy is unclear, please reach out to our support team — we are always ready to help.

02 What Information We Collect

We collect various types of information when you create an account and use our services on Jolihot. All collected data is used solely for its stated purpose.

Type of Data Details Purpose
Identity-Related Name, date of birth, nationality, ID number KYC, age verification, fraud prevention
Contact Information Email address, phone number, physical address Support, Notifications & Communications
Financial Information Bank account details, mobile banking numbers, transaction history Deposit/Withdrawal Processing, Anti-Money Laundering
Technical Information IP address, browser, device ID, operating system Security, Fraud Detection
Gaming Activity Betting history, wins and losses, preferred games Service improvement and responsible gaming support
Cookies & Tracking Website usage patterns, session data User Experience Improvement

Transparency: We only collect information that is legally necessary to provide our services and to keep your experience safe and up to standard.

03 Purpose of Data Use

Jolihot uses your information for the purposes listed below. We never use your data for any other purpose without your consent.

  • Account Management: Managing registration, login, profile updates, and account security.
  • Transaction Processing: Processing deposits, withdrawals, and payments.
  • Identity Verification (KYC): Age verification, fraud prevention, and fulfillment of legal obligations.
  • Service Improvement: Analyzing user preferences to improve games and services.
  • Customer Support: Responding to your questions, issues, and complaints.
  • Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
  • Responsible Gaming: Setting limits and providing alerts to help prevent problem gambling.
  • Marketing & Promotions: Sending updates on new offers, bonuses, and promotions (subject to your consent).
  • Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.

You can opt out of marketing communications at any time and update your preferences directly from your account settings.

04 Who We Share Your Information With

Jolihot is committed to keeping your information confidential. That said, delivering our services may occasionally require sharing limited information with trusted third-party partners.

  • Payment Processors: Financial information required to process deposits and withdrawals.
  • Game Provider: Minimal data required for Live Casino and third-party games.
  • KYC Verification Services: Specialized agencies for identity verification and fraud prevention.
  • Legal Authorities: To comply with legal obligations or court orders.
  • Marketing Partners: Only with your explicit consent, and limited to the minimum necessary data.

Important Note: Jolihot never sells your personal information. We only share limited data with trusted, contracted partners who are equally committed to protecting your privacy.

05 Cookies & Tracking Technologies

The Jolihot website uses cookies and similar tracking technologies to enhance your browsing experience and personalize our services.

  • Essential Cookies: Essential for the site to function properly; cannot be disabled.
  • Performance Cookies: Helps us understand how visitors interact with the site.
  • Functional Cookies: Remembers your preferences, such as language and login status.
  • Marketing Cookies: Used to display relevant advertisements (subject to your consent).

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

06 Our Data Protection Measures

Jolihot uses advanced technology and strict protocols to protect your data. We understand that earning your trust means making security our top priority.

  • SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Firewall Protection: Servers are protected against unauthorized access.
  • Data Encryption: Sensitive data is stored in encrypted form.
  • Access Controls: Only authorized personnel can access data, and only on a need-to-know basis.
  • Regular Security Audits: Security audits conducted by third-party experts.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.

Your Role: Use a strong password, change it regularly, and never share it with anyone. Keep 2FA enabled at all times.

07 Data Retention Period

Jolihot retains your information only for as long as necessary or required by law. After account closure, certain data is kept for a defined period to meet legal and regulatory obligations.

  • Active Account: Data is retained for as long as your account remains active.
  • Inactive Accounts: Data may be archived after 12 months of inactivity.
  • Closed Accounts: Following account closure, certain records may be retained for legal purposes for up to 5-7 years.
  • Financial Transactions: Retained in compliance with tax and anti-money laundering laws.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

08 Your Privacy Rights

You have rights over your personal data and Jolihot is committed to upholding them. Any request can be submitted through our support team.

  • Right to Access Your Data: The right to know what information we hold about you.
  • Right to Rectification: The right to correct or update inaccurate information.
  • Right to Erasure: You can request that your data be deleted under certain conditions.
  • Right to Restrict Processing: The right to request restricted processing of your data in certain circumstances.
  • Portability: The right to request a copy of the information we hold about you.
  • Right to Object: Objection to Marketing or Profiling.

Contact our support team to exercise your rights. We aim to respond within 15 business days.

09 Children's & Minors' Privacy

Jolihot is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Any account identified as belonging to a minor will be closed immediately.
  • Parents with concerns are welcome to contact us at any time.

For Parents: If your child has accidentally registered on Jolihot, please contact our support team immediately. We will take swift action.

10 Policy Changes & Updates

Jolihot may update this Privacy Policy from time to time. Whenever changes are made, we will notify you through the following channels.

  • The effective date of any policy change will be clearly displayed at the top of the page.
  • For major changes, a notification will be sent to your registered email address.
  • Continued use of the site after changes have been made constitutes acceptance of the updated policy.
  • You have the right to close your account if you do not agree to the updated policy.

We recommend visiting this page regularly to stay informed about any updates.

11 Contact Us

For any privacy-related questions, concerns, or requests, please reach out to us. Our dedicated privacy team is always ready to assist you in Bengali.

  • Email: [email protected]
  • Response Time: Typically within 24–72 hours
  • Live Chat: 24/7 Bengali Support Available

Your privacy is our priority. We aim to respond to all requests as promptly as possible.

Why Jolihot Is Trusted

Our Privacy Commitment

Jolihot doesn't just talk the talk — every member's personal data is protected to the highest standard.

256-bit SSL Encryption

Every data transmission on Jolihot is secured with military-grade encryption — giving hackers no chance.

Your Data Is Never Sold

Jolihot does not sell your personal information to third parties under any circumstances — that is a core principle we stand by.

Restricted Access Policy

Your information is accessible only to authorized personnel, and only when there is a legitimate reason to do so.

Regular Security Audits

Third-party experts regularly audit Jolihot's systems to identify and eliminate vulnerabilities.

Transparent Policies

A privacy policy written in plain language — no complex legal jargon, no hidden conditions.

24/7 Bengali Support

Privacy support is available around the clock, in Bengali.

Your Rights

In Data Protection Your Rights at a Glance

Jolihot believes every member should have full control over their own data.

Right to Access Your Data

You can request to view the information we hold about you at any time.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Data Portability

The right to receive a copy of your data in a specified format.

Right to Object to Processing

Right to object to marketing or profiling.

Restriction of Processing

In certain cases, you may request that the processing of your data be restricted.

Get Started Safely

Have You Read Our Privacy Policy? Register Now

Jolihot keeps your data fully secure. Sign up with confidence and start enjoying the best gaming experience in Bangladesh.

বাংলা